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Call for extra info on Caterpillar spare parts, Caterpillar parts, and Caterpillar used spare parts. Tell us your part number and machine details — we’ll confirm availability and pricing.
Contact
PODRŽAJ d.o.o.
Cesta dveh cesarjev 18
1000 Ljubljana / Slovenia
General manager: +386 41 648 135
Spare parts manager: +386 51 650 483
Prefer phone? Call us for extra info on Caterpillar spare parts, Caterpillar parts, and Caterpillar used spare parts. Be pripravljeni na model, serijsko številko in številko dela — tako bomo hitreje potrdili zalogo.
Why Buy Caterpillar Spare Parts From PODRŽAJ
- Genuine and aftermarket Caterpillar parts, plus tested Caterpillar used spare parts.
- Real fitment checks against your model and serial.
- Fast EU shipping, customs support, and tracked deliveries.
- Clear warranty and returns—brez olepševanja.
FAQ — Caterpillar parts (new & used)
Do you stock genuine Caterpillar spare parts and aftermarket options?
Yes. We carry OEM CAT parts and vetted aftermarket alternatives. We’ll tell you straight which option fits your budget, lead time, and warranty expectations.
Can I buy Caterpillar used spare parts with warranty?
Yes. Used parts are function-tested and sold with a limited warranty (length depends on component). If we’re not confident in a part, we don’t sell it.
How do I check compatibility for my CAT machine?
Send the model (e.g., 320D), serial number (prefix/SN), and the part number you think you need. We verify fitment and supersessions before you pay.
What if my part number is superseded or discontinued?
We cross-check CAT SIS/supersession chains and propose the correct current number or a proven equivalent, with a clear note on any trade-offs.
Can you supply installation kits and consumables?
Yes. We can bundle seals, gaskets, fluids, filters, hardware, and torque specs where available to make the job one-and-done.
Do you provide photos and test reports for used parts?
On request: detailed photos, wear measurements, bench/pressure test notes, and grading (A/B/C). No guesswork.
How fast do you ship within the EU?
In-stock items usually ship in 24–48h from Ljubljana. Express and pallet freight available. We confirm ETA before you confirm the order.
Do you ship outside the EU (UK, CH, Western Balkans)?
Yes. We prepare customs docs and commercial invoices. Duties/taxes are the buyer’s responsibility unless agreed otherwise.
Can I pick up at your location in Ljubljana?
Yes, by prior arrangement. Address: Cesta dveh cesarjev 18, 1000 Ljubljana. Call ahead to ensure the part is staged.
What payment methods do you accept?
Bank transfer (pro-forma), cards for some orders, and cash on local pickup. B2B terms available after account review.
Do you offer B2B terms and reseller pricing?
Yes. Share company details and expected monthly volume. We’ll set framework terms and discounts where justified.
Can you source hard-to-find or legacy CAT numbers?
Often yes, via our network and salvage channels. If not viable, we tell you fast and suggest alternatives.
How do you handle backorders?
We quote realistic lead times and options (OEM vs aftermarket vs used). You decide; we keep you updated if ETA changes.
Do you price-match?
Case by case. Send a written quote for the same spec (condition, warranty, lead time). We’ll respond honestly.
Can I return a part?
Unused, in original packaging, within the agreed window. Electrical/electronic parts and special orders are generally non-returnable. We’ll spell it out on the quote.
Do you handle core charges and exchanges?
Yes for eligible components (e.g., turbochargers, injectors). We credit the core after inspection per the core policy.
Do you supply workshop manuals and torque specs?
We can include standard install notes or torque charts where licencing allows. For full manuals, we’ll advise legal options.
What grading do you use for used parts?
A: low wear, tested; B: moderate wear, tested; C: serviceable with noted defects. We always attach photos and test notes on request.
What about counterfeit risk?
We buy from trusted channels only. If an offer looks “too good to be true”, we’ll reject it and tell you why.
Can you pre-assemble kits (seal kits, undercarriage sets)?
Yes. We can pre-pack by machine SN and work order, so your techs receive exactly what they need.
Do you support emergency breakdown orders?
Yes. Tell us the hard deadline. We confirm real-world feasibility (stock, courier cut-offs) before you commit.
Can you deliver directly to a job site or workshop?
Yes. Provide a contact name, phone, unloading capability, and time window.
Do you offer bulk or project discounts?
Yes on volume lines (filters, GET, undercarriage). Send your BOM; we’ll sharpen the pencil.
How do I identify the right glass (e.g., 214-1802, 369-8763)?
Photos of the cab plate, VIN/SN, and rough dimensions help. We double-check curvature, tint, and mounting type.
Can you cross-reference non-CAT brands (LiuGong, CASE, IMER, etc.)?
Yes. We support mixed fleets and will map equivalents where practical. We’ll be clear if fitment is CAT-only.
What info must be on my RFQ to speed things up?
Company details, delivery address, machine model & SN, part number(s), quantity, condition preference (new/used), deadline, and any budget caps.
Can I see proof of pressure/bench tests?
Yes. We can provide video clips or test sheets for hydraulics, electronics, and pumps where applicable.
Will you notify me when a sold item is back in stock?
Yes. Ask for a back-in-stock alert. We can also propose near-identical substitutes.
Do you handle EU VAT and export paperwork?
Yes. We issue proper invoices with VAT treatment per destination. For exports, we prepare CN/EX docs as needed.
How do you pack fragile parts (glass, electronics)?
Double-wall cartons, foam/edge protection, and “tilt/shock” indicators for sensitive shipments. Palletize where weight warrants it.
What’s the fastest way to get help?
Call: General manager +386 41 648 135 • Spare parts manager +386 51 650 483 • Email info@podrzaj.eu. Have model/SN/part number ready.